AIEngineering

1. Introduction

Welcome to AIEngineering, the enterprise AI platform that transforms how businesses operate at scale. We are committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy explains how Engine Hub Limited ("we," "our," or "us") collects, uses, processes, and protects your personal information when you use our AI agent platform and related services (collectively, the "Services").

We are committed to compliance with international data protection regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

We collect the following categories of information to provide our enterprise-grade AI services:

2.1 Business Information You Provide

Business contact information (name, job title, company, business email, phone number)
Account registration and authentication data
Enterprise subscription and billing information
Support requests and communications
Marketing preferences and communication consent

2.2 AI Interaction Data

Conversations and interactions with our AI agents
Files, documents, and content uploaded to our platform
Usage patterns and feature utilization
Performance metrics and analytics data

2.3 Technical and System Data

IP addresses, browser type, and operating system information
Device identifiers and technical specifications
Session data, timestamps, and access logs
Security and fraud prevention data

3. How We Use Your Information

We process your information for the following legitimate business purposes:

3.1 Service Delivery

Providing, maintaining, and improving our AI platform services
Processing transactions and managing your enterprise account
Delivering customer support and technical assistance
Ensuring platform security and preventing fraud

3.2 AI Model Development

Training and improving our AI models (with appropriate safeguards)
Developing new features and capabilities
Quality assurance and performance optimization
Research and development for enterprise AI solutions

3.3 Business Operations

Analytics and business intelligence
Marketing communications (with your consent)
Compliance with legal obligations
Internal administration and record-keeping

4. Enterprise AI Privacy Safeguards

As an enterprise AI platform, we implement specialized privacy protections:

Data Minimization

We collect and process only the minimum data necessary to provide our services effectively.

AI Training Opt-Out

Enterprise customers can opt out of having their data used for AI model training while maintaining full service functionality.

Data Isolation

Enterprise data is logically separated and cannot be accessed by other customers or used in shared AI models without explicit consent.

Algorithmic Transparency

We provide transparency about our AI decision-making processes and maintain audit trails for enterprise compliance.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist in providing our services, under strict contractual obligations
Legal Requirements: When required by law, regulation, or valid legal process
Business Protection: To protect our rights, property, safety, or the rights of our users
Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to affected users)
Consent: With your explicit consent for specific purposes

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

Access & Portability

Request access to your personal data and receive it in a portable format

Correction

Request correction of inaccurate or incomplete personal data

Deletion

Request deletion of your personal data (subject to legal requirements)

Processing Restriction

Request limitation of processing in certain circumstances

Objection

Object to processing based on legitimate interests or direct marketing

Consent Withdrawal

Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided in Section 10.

7. Enterprise Security Measures

We implement industry-leading security measures to protect your data:

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Encryption

End-to-end encryption for data in transit and at rest

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Access Controls

Multi-factor authentication and role-based access

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Monitoring

Continuous security monitoring and threat detection

Compliance Certifications

We maintain SOC 2 Type II certification, ISO 27001 compliance, and adhere to enterprise security frameworks.

8. International Data Transfers

AIEngineering operates globally to serve our enterprise customers. We may transfer your data to countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs) for EU data transfers
Adequacy decisions where available
Data Processing Agreements with enterprise customers
Regional data residency options for qualifying enterprise accounts

9. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Account Data: Retained for the duration of your active account plus 90 days
AI Interaction Data: Retained according to your enterprise agreement terms
Billing Information: Retained for 7 years for accounting and tax purposes
Legal Hold: Data may be retained longer if required by law or legal proceedings

10. Contact Information

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:

Email notification to your registered business email
Prominent notice on our platform
In-app notifications for significant changes
Updated "Last Modified" date at the top of this policy

For enterprise customers, we will provide 30 days' advance notice of material changes affecting data processing practices.

12. Governing Law

This Privacy Policy is governed by the laws of the State of California, United States, without regard to conflict of law principles. For enterprise customers in the EU, applicable EU data protection laws will also apply.